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Omaha Painters Warranty vs Manufacturers Warranty

April 2nd, 2025

3 min read

By Kaylea Kuhlman

Room in the process of being painted white with supplies around the room.

A few years after your last paint job, you start noticing some areas that could use a touch-up. Maybe there's a slightly faded spot near the window or a small section of wall that doesn't look quite as crisp as it used to. You're left wondering: Should I call the painting company? The paint manufacturer? Or is this just normal wear and tear?

At Brush & Roll Painting, we've helped countless Omaha area homeowners navigate these exact questions. We're not just painters – we're local experts with experience since 1996 who understand the unique challenges Nebraska's climate throws at your home's surfaces.

In this article, we will go over the difference between manufacturer and painter warranties, explain what really matters, and give you the confidence to make an informed decision about protecting your home's most valuable asset – its appearance and structural integrity.

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Understanding Paint Warranties

In the Omaha metro area, our city experiences dramatic temperature swings – from scorching summers to freezing winters. These extreme conditions can cause issues for paint jobs, inside and out.

A study by the National Association of Home Builders found that exterior paint in regions with significant temperature variations can degrade up to 35% faster than in more temperate climates. This means your warranty isn't just a piece of paper – it's a critical protection against Nebraska's unpredictable weather.

Brush & Roll Painting painter brushing white paint onto window trim opening in Omaha, NE.

What Exactly is a Paint Warranty?

A paint warranty is essentially a promise. It's a guarantee from either the paint manufacturer or the painting company that protects you against specific types of paint failures and accidents. But – and this is crucial – not all warranties are created equal.

Painter Warranties

When we talk about a painter's warranty, we're diving into something far more comprehensive than a simple paint product guarantee. Unfortunately, not all painters offer a warranty and some don’t keep their promise.

It’s important to hire a painter who has an actual warranty that involves:

  • Professional application technique
  • Labor quality
  • Proper surface preparation
  • Adherence to the manufacturer's recommended application methods
  • Yearly touch-ups for a set period of time

Aura exterior paint by Benjamin Moore with a lifetime warranty.

Manufacturer Warranties

If you did a paint project yourself and are noticing the paint failing, you can look into the paint manufacturers warranty for your specific paint. Paint manufacturers like Sherwin-Williams or Benjamin Moore offer warranties that typically cover:

  • Color consistency
  • Paint performance under normal conditions
  • Protection against premature fading or chalking

However, these warranties often come with more asterisks than a legal contract. They frequently require:

  • Specific application techniques
  • Using their entire paint system
  • Proof of professional application
  • Minimal environmental stress

If you make a claim for this warranty and it goes through, you will likely be provided with new gallons of paint to redo the project.

Manufacturer vs. Painter Warranties: The Key Differences

Manufacturer Warranty

Painter Warranty

Covers paint product

Covers labor and application

Often limited in scope

Comprehensive protection

Requires strict conditions

More flexible and customer-focused

Typically harder to claim

Direct local support

What to Look for in a Warranty

When evaluating a paint warranty, consider:

  • Length of coverage
  • What specific issues are covered
  • Ease of making a claim
  • Reputation of the company offering the warranty

Painter brushing baseboards with white paint.

Common Issues with Paint Warranties to Avoid

  1. Voided Warranties: Many manufacturer and painter warranties become invalid if:
    • You don't follow exact application instructions
    • You use unauthorized cleaning products
    • Minor damage isn't reported immediately
    • Another product is applied over it
  2. Hidden Exclusions: Always read the fine print. Some manufacturer warranties won't cover:
    • Normal wear and tear
    • Damage from external factors
    • Improper maintenance

Paint Warranty in Omaha, NE

Remember that initial worry about your paint job failing? You're now equipped with the knowledge to prevent that nightmare scenario. A solid warranty isn't just about fixing problems – it's about preventing them in the first place. Generally, contact the painter who did your project to check in about touch-ups. If you did the project yourself and are noticing the product failing, contact the manufacturer.

At Brush & Roll Painting in Omaha NE, we offer a 9-year warranty for interior painting. For exterior painting, our warranties range from 2-9 years, depending on the paint quality you choose

But here's the real difference – our warranty isn't just a piece of paper. It's a commitment to quality, craftsmanship, and your complete satisfaction.

Ready to protect your home's beauty for many years to come? Click the button below to get a quote for your next project.

GET A QUOTE

If you aren’t ready to get a quote for your next project, take this time to prepare to hire the right painter. Click the button below to get your guide to hiring a painter who will walk you through questions to ask painters, how to compare quotes, and how to choose the right one for your home.

DOWNLOAD A FREE ULTIMATE GUIDE TO HIRING A PAINTER

 

Kaylea Kuhlman

Kaylea is the Brush & Roll Painting Content Manager. Kaylea is a Journalism and Media Communications summa cum laude graduate with a minor in Marketing from the University of Nebraska at Omaha. Kaylea manages the marketing for Brush & Roll Painting.