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April 2nd, 2025
3 min read
A few years after your last paint job, you start noticing some areas that could use a touch-up. Maybe there's a slightly faded spot near the window or a small section of wall that doesn't look quite as crisp as it used to. You're left wondering: Should I call the painting company? The paint manufacturer? Or is this just normal wear and tear?
At Brush & Roll Painting, we've helped countless Omaha area homeowners navigate these exact questions. We're not just painters – we're local experts with experience since 1996 who understand the unique challenges Nebraska's climate throws at your home's surfaces.
In this article, we will go over the difference between manufacturer and painter warranties, explain what really matters, and give you the confidence to make an informed decision about protecting your home's most valuable asset – its appearance and structural integrity.
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In the Omaha metro area, our city experiences dramatic temperature swings – from scorching summers to freezing winters. These extreme conditions can cause issues for paint jobs, inside and out.
A study by the National Association of Home Builders found that exterior paint in regions with significant temperature variations can degrade up to 35% faster than in more temperate climates. This means your warranty isn't just a piece of paper – it's a critical protection against Nebraska's unpredictable weather.
A paint warranty is essentially a promise. It's a guarantee from either the paint manufacturer or the painting company that protects you against specific types of paint failures and accidents. But – and this is crucial – not all warranties are created equal.
When we talk about a painter's warranty, we're diving into something far more comprehensive than a simple paint product guarantee. Unfortunately, not all painters offer a warranty and some don’t keep their promise.
It’s important to hire a painter who has an actual warranty that involves:
If you did a paint project yourself and are noticing the paint failing, you can look into the paint manufacturers warranty for your specific paint. Paint manufacturers like Sherwin-Williams or Benjamin Moore offer warranties that typically cover:
However, these warranties often come with more asterisks than a legal contract. They frequently require:
If you make a claim for this warranty and it goes through, you will likely be provided with new gallons of paint to redo the project.
Manufacturer Warranty |
Painter Warranty |
Covers paint product |
Covers labor and application |
Often limited in scope |
Comprehensive protection |
Requires strict conditions |
More flexible and customer-focused |
Typically harder to claim |
Direct local support |
When evaluating a paint warranty, consider:
Remember that initial worry about your paint job failing? You're now equipped with the knowledge to prevent that nightmare scenario. A solid warranty isn't just about fixing problems – it's about preventing them in the first place. Generally, contact the painter who did your project to check in about touch-ups. If you did the project yourself and are noticing the product failing, contact the manufacturer.
At Brush & Roll Painting in Omaha NE, we offer a 9-year warranty for interior painting. For exterior painting, our warranties range from 2-9 years, depending on the paint quality you choose
But here's the real difference – our warranty isn't just a piece of paper. It's a commitment to quality, craftsmanship, and your complete satisfaction.
Ready to protect your home's beauty for many years to come? Click the button below to get a quote for your next project.
If you aren’t ready to get a quote for your next project, take this time to prepare to hire the right painter. Click the button below to get your guide to hiring a painter who will walk you through questions to ask painters, how to compare quotes, and how to choose the right one for your home.
Kaylea is the Brush & Roll Painting Content Manager. Kaylea is a Journalism and Media Communications summa cum laude graduate with a minor in Marketing from the University of Nebraska at Omaha. Kaylea manages the marketing for Brush & Roll Painting.