What To Expect in a Project Discussion Phone Call with Brush & Roll Painting

At Brush & Roll Painting in Omaha, NE, we know our process is different than most other painting companies in Omaha. 

To get a quote scheduled, we have a detailed discussion with homeowners to ensure we get started on their projects on the right foot. An initial project discussion phone call is 10-15 minutes long. 

Having a thorough, detailed process ensures that we can provide high-quality, lasting work for every painting project we work on. Since opening in 1996, we are constantly growing and evolving so we can best serve homeowners in the Omaha area.

We also have these detailed phone calls so we don’t waste anyone's time at a quote appointment. We would love to help everyone with their painting needs, but we know we aren’t a good fit for everyone and every project. 

In this article, we will go over what you can expect on a project discussion phone call with us, Brush & Roll Painting. By reading this article, you can 1. know what to expect if you have already scheduled a project discussion phone call to get a quote, 2. know what to expect if you are considering getting a quote from Brush & Roll Painting, and 3. help determine if you think we may be a good fit for your project or not.

Brush & Roll Painting Project Discussion Phone Call Questions

First, we start by asking for basic information. We will ask for the address of the project and how did you hear about our company. Next, we dive into some questions about your project.

1. Can you tell us about your project?

We ask this question so that we can get a general overview of what you are looking to get a quote for. This ensures that 1. we can get the right person out to give you a quote and 2. We can schedule the proper amount of time so that you can get a quote on the spot.

2. Are you planning on selling your home anytime soon?

We ask this question so that we can help you tailor the details of the project with the intention of selling in mind. With the right colors and paint for the project, you may be able to offer a higher asking price for your home.

3. Who is making the decisions on this project?

We ask about the decision makers of the project so we don’t leave anyone out of the important discussions about the project. 

4. What are the deciding factors for projects in your home?

We understand that everyone's project needs are different. Some prioritize cost, while others focus on quality. During our call, we aim to discover what matters most to you for your home projects. Because our number one goal is to provide high-quality and lasting results for every project, we are likely to be the highest bid you get. So answering this question will help determine if we are a good fit for your project.

5. What was the last straw that made you want to get started on the project?

We like to know what made you want to get started on your project so that we can be sure going into a quote for your project that we can solve it for you. Whether it is a color you don’t love or you have paint damage that keeps you up at night, solving your main problem is our number one priority.

6. How soon would you like to start the project?

We ask when you would like to get the project started to help us get a better idea of what you are looking for. Depending on previously scheduled work, we can give you a ballpark timeline of when we could get started on the project. This can help you decide if we could be a good fit for your project or not.

7. Do you have any colors or designs in mind?

We ask about your color or design ideas so that we can tailor your quote to the colors/finishes that you have in mind. 

For cabinet refinishing, the finish you choose can have an impact on the price. By knowing what finish you are looking for, we may also be able to bring one of our sample cabinet doors to your home.

Interior Painting Questions

If you are looking to have your interior painted, we will ask the following questions:

1. What does the project include? Walls, ceiling, and woodwork? How many/which rooms?

We ask this question so we can get a good idea of what the scope of the project is. This will help us be sure to schedule the right amount of time with you for your quote appointment.

Cabinet Painting Questions

If you are looking to have your cabinets refinished, we will ask the following question:

1. What cabinets are you looking to have painted? (kitchen, bathroom, furniture)

Exterior Painting Questions

If you are looking to have your exterior painted, we will ask the following questions:

1. What does the project include? Siding, trim, windows, exterior doors, garage doors, facia, and/or shutters?

This will help us be sure to schedule the right amount of time, so the project consultant can fully go over the scope of work with you and give you a detailed quote.

2. Are there any repairs that need to be done? Is there any peeling paint? 

These questions help us understand what the scope of the project includes.

3. What year was your home built?

Answering this question will help you know if you should expect lead paint to be a factor in the price of your project.

Deck Staining Questions

If you are looking to have your deck stained, we will ask the following questions:

1. When was the last time the deck was stained?

Answering this question helps us know more about the needs of the project.

Schedule a Quote with Brush & Roll Painting

After answering all these questions and determining if we could be a good fit for your project, we will set up a time for a project consultant to come to your home and give you a quote.

Depending on the scope of the project, quotes with Brush & Roll Painting can take anywhere from 1 to 2 hours. It’s important that you set enough time aside for this appointment, so a project consultant can fully understand what you are looking for and provide you with a detailed quote by the end.

It is also important that all decision-makers are present at the appointment. This is so everyone can express what they are looking for and can ask any questions they may have. It can also help the decision process go smoother for you, especially if you are getting other quotes from other painting companies for the project.

Learn more about what you can expect in a quote appointment with Brush & Roll Painting.

Discussing Your Painting Project with Brush & Roll Painting in Omaha

By answering these questions and scheduling a time for a quote with a project consultant, you will be well on your way to gathering a quote from Brush & Roll Painting and making the decision on who you choose for your project.

If you haven’t already you can click the button below to schedule a project discussion phone call with us. First, fill out the short form, then pick a time that works best for you for this 10-15 minute phone call. 

Next, learn about what you can expect during a quote appointment with Brush & Roll Painting. This will help you know what to plan for and give you questions to ask us, so you can be ready to get more information on your project.